For Organizational Accounts
We are firmly committed to privacy. The following discloses how we monitor information at APP.GRIDCHECK.COM
We use your IP address to help diagnose problems with our server, to administer our website, and for internal tracking and monitoring purposes. We use cookies for application functions, login and security purposes only. We do not use cookies for data gathering or marketing purposes and do not share any of your data with third parties. Users who disable their Web browsers’ ability to accept cookies will not be able to login and successfully use the service.
If the system fails to perform a function an error message is generated and sent to the program monitors who oversee operations. In order to stay ahead of any issues that may affect the entire system it may be necessary for the program monitors to utilize super user access to evaluate or resolve an issue associated with your account. In all such instances we will advise you as to our actions and take great care to respect your privacy. Super user access is only employed in exigent circumstances where we cannot evaluate or resolve the issue effectively without such.
Security
APP.GRIDCHECK.COM has security measures in place to protect the loss, misuse, and alteration of the information at the site. You should take care to protect all passwords. and the passwords you provide to your customers and service providers. We recommend you employ the multi-factor authentication features available for all logins.
Program Updates and Email Alerts
When updates are made to the APP.GRIDCHECK.COM system or when issues arise affecting the organizational use of APP.GRIDCHECK.COM, the support team will send out emails with pertinent information and guidance. If you do not wish to receive such emails simply let us know by replying to those emails with a request to be removed from the email list. Communications to your customers, clients and service providers concerning their use of APP.GRIDCHECK.COM as it relates to your operation is left to you as an organizational user.
We will alert you by email if there are changes to this privacy statement or policies.
If you have questions about this privacy statement, APP.GRIDCHECK.COM, or the work of the program monitors, please contact us at support@gridcheck.com